Cherish our clients
We ensure long term relationships built on trust with all clients. We show proactive interest in our customers and manage clear expectations. We carefully listen to our customers and ensure an open and friendly dialogue. We always treat customers with dignity and respect. We never let the client down.
One team, one company
We understand how our work contributes to the bigger picture of realizing the Huisman goals. We cooperate across disciplines, departments, geographies and company borders. We respect and trust other people and are open for feedback. We reach out to offer and ask for help. We communicate proactively.
Quality always wins
We feel responsible for the quality we deliver. We invest in our quality and that of other people. We challenge our colleagues to continuously improve our quality. We work according to procedures and standards.
We follow through on all our agreements and hold others to theirs. We do not walk away from problems and mistakes but discuss them to find a joint solution. We set clear goals and communicate these. We make decisions based on facts and solid reasoning. We plan ahead for effective day to day operations as well as sustained growth.
Build on innovation
We are proud of and interested in our innovative products and services. We signal problems and make suggestions for improvement. We enjoy challenges and look for creative solutions. We think out of the box.
Safety by design
We realise that our work has an influence on safety. We think before we act. We provide feedback on safety issues. We are aware of the risks and well prepared before starting work. We never expose ourselves or others to uncontrolled risks.